1. Our Commitment

We aim to make our website accessible in line with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and to comply with the relevant requirements of the Equality Act 2010 in the UK.

This means we aim to ensure our website can be:

• Navigated using a keyboard

• Understood by screen readers

• Used without relying solely on colour

• Read and interpreted clearly by users with visual or cognitive impairments

2. Current Accessibility Features

We have taken the following steps to enhance accessibility:

• Use of semantic HTML for clear structure

• Alt text for images where appropriate

• High contrast between text and background

• Responsive design for various screen sizes and devices

• Keyboard-navigable menus and forms

• Compatible with assistive technologies (e.g. screen readers, voice input)

3. Areas for Improvement

We recognise that some parts of the website may not yet be fully accessible. We are currently working to:

• Improve captioning and transcripts for any video or audio content

• Ensure form fields and error messages are fully screen reader compatible

• Expand testing across more assistive technologies and browsers

If you encounter accessibility issues, please let us know so we can work to resolve them promptly.

4. Feedback and Contact Information

We welcome feedback on the accessibility of our website. If you experience any difficulty accessing any part of this website or want to suggest improvements, please contact us:

Email: connect@shiftlondon.co

Phone: 0207 112 9027

Address: Arch 130, Macfarlane Road,

Shepherds Bush, London W12 7LA

We aim to respond within 5 working days.

5. Enforcement Procedure

If you are not satisfied with our response to your complaint, you can contact the Equality Advisory and Support Service (EASS) for further advice:

• Website: https://www.equalityadvisoryservice.com

• Phone: 0808 800 0082

6. Accessibility Statement Review

This statement was last reviewed on: [Insert Date]

We will review and update this accessibility statement at least once per year, or as needed following major website updates.